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Employee performance is improved when expectations and directions are clear. Performance standardization – the process of creating standard ways of performing tasks – is an effective means for improving the ways employees perform their jobs. Your needs are met by The GMarie Group through these products:
- Process Documentation
We work with your subject matter experts to isolate key job processes and document them in user-friendly formats. Using Process Mapping™ and other process methodologies, we develop useful visual tools to improve job performance.
- Procedure Development
We partner with your “super users” – those who do the job well – to identify key procedures needed for job success. We document these key procedures for immediate and easy use by your employees. Step-by-step instructions enable your employees to complete tasks quickly and efficiently by learning from their high performance co-workers.
 Read a Case Study describing a Procedures Development Project!
- Procedure Manuals and Reference Guides
Once processes are mapped and procedures written, we organize these into manuals and reference guides for ease of access and use. These reference materials can be developed on-line, in the form of Electronic Performance Support Systems, or can be paper-based.
- Job Aids
As the name implies, these are tools that aid your employees in doing their jobs. We help you determine which types of aids are appropriate and how they will be designed to most effectively meet the needs of your employees and the work environment.
Read a Case Study describing a Job Aids Development Project!
Read more about our other services:
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